Resident Program Assistant
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Purpose: Work closely with Director of Resident Program Operations to assist in confirming coverage limits and status of policies supplied by tenants.
Essential Duties and Responsibilities:
• Monitor client files for timeliness, open items, accounting and audit records, and other actions as necessary.
• Respond to client and carrier requests/questions within ability/knowledge timely
• Review documents such as policies, changes, endorsement and audits for accuracy.
• Maintain appropriate level of confidentiality.
• Follow company policies and procedures.
• Other duties as determined by client and brokers needs
Competencies:
• Planning/organizing-the individual prioritizes and plans work activities and uses time efficiently.
• Interpersonal skills-the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication-the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Written communication-the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
• Quality control-the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
Qualifications:
• Current enrollment in Business program including, but not limited to Risk Management, Finance, Accounting and Marketing
• Superior communications skills (written and verbal)
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
